These Terms and Conditions govern your use of the website and services of Nebulonix Consulting. By accessing our website or engaging with our services, you agree to comply with these terms. If you disagree, please refrain from using our website and services.
By engaging Nebulonix Consulting’s services or accessing our website, you confirm that:
You are of legal age and capacity to enter into a binding agreement.
You have read, understood, and agreed to these Terms and Conditions.
If you are acting on behalf of a company or other legal entity, you have the authority to bind that entity.
Nebulonix Consulting provides the following professional services:
Custom App Development
Web Development
Cloud Solutions & Migration
Cloud Consulting
CRM Consulting & Implementation
SAP Solutions & Integration
DevOps Services
IT Support & Maintenance
Data Analytics & BI Solutions
Each project or service may have its own Service Level Agreement (SLA), Statement of Work (SOW), or contract that details specific deliverables, pricing, and timelines.
All pricing will be confirmed in a written agreement or invoice before the commencement of work.
Payments must be made in full as per the agreed schedule, typically:
50% upfront before project initiation.
50% upon milestone completion or final delivery, unless otherwise agreed.
Accepted payment methods: Credit Card, Bank Transfer, Stripe, and other approved options.
Late payments may incur a late fee of 2% per month on the outstanding amount.
We strive to deliver high-quality IT solutions and ensure customer satisfaction. However, under certain conditions, refunds may be granted.
– Refunds may be considered under the following conditions:
– Project has not started within 7 business days of payment.
– Deliverables have not been provided per agreed timelines or scope, and no corrective action was taken after a written notice.
– Refund request must be made in writing to support@nebulonixconsulting.com within 14 days of payment or issue identification.
Refunds are not applicable for cases below:
– For partially completed projects or delivered milestones.
– If the delay or dissatisfaction is due to client-side inaction or unclear/incomplete requirements.
– For any third-party service fees (e.g., domain registration, third-party licenses, Stripe/PayPal processing fees).
Once a refund request is approved, Nebulonix Consulting will process the refund within 3–5 business days.
After processing, Online payments typically takes 5–10 business days to return the funds to the original payment method.
For other payment providers, refund duration may vary depending on their processing timelines.
All website content, custom code, designs, images, and branding materials are the intellectual property of Nebulonix Consulting, unless otherwise agreed in writing. No material may be copied, distributed, or reused without prior written consent.
You agree to:
Provide accurate, complete information for any service request.
Use our services lawfully and responsibly.
Not disrupt or compromise the security and integrity of our systems.
Not use our website or services to post or transmit harmful, unlawful, or inappropriate content.
Nebulonix Consulting shall not be liable for:
Indirect, incidental, special, or consequential damages.
Any losses due to third-party service failures.
Downtime, service interruptions, or data loss, unless caused by proven gross negligence on our part.
All content on our website is provided “as is” for general informational purposes. We do not guarantee the completeness, accuracy, or reliability of the content and disclaim all warranties to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Nebulonix Consulting, its affiliates, employees, and agents against any third-party claims, damages, liabilities, and expenses arising from your use of our services or breach of these Terms.
These Terms are governed by the laws of Visakhapatnam Andhra Pradesh, India]. Any disputes will be exclusively resolved in the competent courts of that jurisdiction.
Nebulonix Consulting may suspend or terminate access to services if:
You breach any of these Terms.
There is suspected unlawful use of our services.
You fail to make timely payment as agreed.
We reserve the right to update or modify these Terms at any time. All changes will be effective immediately upon posting on our website. Continued use of our services indicates your acceptance of the updated Terms.